Frequently asked Questions

  1. Are you available to make my wedding dress?

That depends on when your wedding is. We limit the number of wedding we take on for each month to ensure we can dedicate our full time and attention to your dress. As you can imagine summer months book up quite quickly so the best thing to do is to drop us an email. We do still have availability in 2016 but we are already taking bookings for 2017 and even 2018. So if you plan to get married in the peak months it’s worth getting in touch sooner rather than later.

We wrote a blog on timings here…worth a read if you’re trying to work out when to get in touch!

  1. Can I just come and browse your collection or do I need an appointment?

We are strictly by appointment only. We are a small business and our ability to meet our deadlines is dependent on us being able to plan our time effectively. This means we are not able to accommodate walk-ins.

Appointments are available Wednesday to Saturday 10am to 5pm. Appointments are also available on Wednesdays between 5pm and 7pm during busy periods.

  1. I’ve seen the perfect dress; can you make it?

If you have already found the perfect dress we encourage you to buy it from the original designer. We do not make copies UNLESS the design is no longer available in which case we are happy to use photographs or designs off the internet as inspiration… but we will not make direct copies.

  1. I know exactly what I want, how much will it be?

We appreciate that it’s helpful to have an idea of cost but we don’t give quotes over the phone or via email… it can be so misleading as we need to discuss structure, show you fabric quality and consider techniques and embellishment details. Therefore we encourage everyone to make an appointment for a free consultation to fully explore the idea.

As a very basic guideline our bespoke wedding dresses typically start from £800 and our bridesmaid dresses start from £200

  1. How long does it take?

We require at least 4 months, recommend 6 months and prefer 9 months. This is reflective of demand in busy periods and we cannot guarantee that we are available until we receive your down payment.

A part of the longer time requirement is due to our clients’ availability for fittings and your flexibility is appreciated. Our Saturday appointments get booked up months in advance so if you are able to attend fittings on week days it will be much easier to accommodate shorter timescales.

On occasions, we can produce a design in a tighter timeline. This may incur a 20% surcharge on the total cost of the gown if we need to extend working hours or employ help to accommodate timings.

  1. How many fittings will i need?

In general we will need to see you between 2 and 6 times depending on your design and detail.

  1. How do I make an appointment?

The easiest way to make an appointment is to give us a call on 07936 660569.

We may not always be available to take you call as we may be with a client but please do leave a message and we’ll get back to you as soon as we can.

Alternatively you can send us an email

  1. What if I need to reschedule or I’m running late?

Please do let us know if you need to reschedule for any reason and we’ll make you a new appointment.

It is important that you arrive for your appointments on time so that we have adequate time to work with you on your design and fitting. If you are running late please let us know as it may be that we are not able to see you that day.

  1. Do you take alterations?

We do take bridal and evening alterations on dresses bought off the peg IF there is space in our schedule. We usually recommend alterations start 6-8 weeks before the wedding but encourage you to get in touch early in order to get a quote and reserve your time in the sewing room.

We will need an initial consultation to work out what alterations are needed and to know how much time is needed.

We do not take general alterations.

Example costs

Hems from £35 per layer

Take-in at bust/waist/hip from £35

Bustle hook-up for train £10

Create lace-up back on dress or bodice from £75

Add sleeves from £75

  1. Can I bring friends or family to my appointments?

Of course, we always recommend you bring whoever you value the opinion of. Please be aware however that we are a small boutique and can only accommodate small numbers of people … 2-3 is ideal

  1. What lingerie do I need

Lingerie will be discussed at your initial consultation; whether you want to wear a bra or basque or whether you want to be able to go braless. Your design will be built around this. You do need to make sure you bring the right lingerie to each and every fitting as it makes a massive difference to the fit of your dress.

For best results, it is highly recommended clients with plus size bra cups source appropriate foundation garments from specialists and we encourage all clients to get properly fitted for their wedding lingerie. For all sizes, good underwear will give the best results and needs to be selected prior to creating the gown.

  1. What if my weight changes or I am looking to lose weight?

This is not a problem. We always cut with very generous seam allowances meaning normal fluctuations in weight are easily accommodated. If you are trying to lose weight we can reserve your sewing time for a period closer to your wedding to allow you to reach your target weight before we begin work… but there is always scope for the dress to be altered to fit as we go along.

The final fitting is usually just a couple of weeks before the wedding so that we can achieve the perfect fit for your wedding day.

Maternity: We are also experienced at making dresses for expectant and new mothers. We can make plans to measure you and create the dress at appropriate points in your pregnancy or after the birth.

  1. When do I collect my dress?

Most brides arrange to collect their dress 2 or 3 days before their wedding as they know it will be steamed and pressed ready for the big day.

  1. What payment methods do you take?

Our preferred method is bank transfer, cheque or cash, though we can also take card payments via PayPal.

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